Bad chocolate

April 29, 2024.Reading time 6 minutes.

I’m not a chocolate snob or connoisseur. My chocolates don’t have to come from the finest hand-picked cocoa beans from somewhere along the equator. They don’t have to be single origin, bean-to-bar or artisanal. Hmm… I only just learnt these terms. I’m more of a chocolate monster. I chomp at all things chocolate. I’m happy […]

Old is not cool

April 22, 2024.Reading time 6 minutes.

I get it. Old is not cool. I was young once myself. I’m guilty of not giving much thought about older people. I didn’t know what they liked or needed. I can’t remember spending time with them. I didn’t have friends, who were older than me. Old people in my life were my parents, my […]

Not speaking up

April 8, 2024.Reading time 7 minutes.

I wrote about speaking up a couple of weeks ago. I still think I should when necessary. And, should have, in those two instances, when I didn’t. That said, there are situations when it’s better not to rush to speak up or say what’s really on my mind. The audience/people whom I speak to/with is a […]

Speaking up

March 25, 2024.Reading time 7 minutes.

I wanted a little more pressure applied to the soles of my feet. I deliberated. I contemplated. I then asked my masseuse to up the pressure from medium to a little hard. I was hesitant, yes. But only because I didn’t know where the sweet spot was. The fine balance between medium and a little […]

Connecting safely

January 8, 2024.Reading time 6 minutes.

I read. I listen. I follow instructions. I think I’m fairly cautious but am I safe? I access the internet. Just like the over 5.3 billion internet users. Or the 65% of the world’s population with internet access. The number is expected to reach 6.54 billion by 2025[1]. I own a smartphone. There are approximately 6.84 billion smartphones in the […]

Thinking,talking,remembering

December 18, 2023.Reading time 6 minutes.

I feel unsettled. More than a week has passed. I think of Gunda, brother number 1, almost all of the time. It’s no exaggeration when I say I wake up thinking about him. Go to bed thinking about him. Remembering that he is no longer with us. This is on top of talking about brother […]

Service and satisfaction

November 27, 2023.Reading time 7 minutes.

Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]

Returns

November 13, 2023.Reading time 6 minutes.

I’m an average online buyer. I only buy when I want a particular something that is reasonably priced or cheaper online. Promotions don’t entice me. Not because I’m averse to a good deal. I just find the process rather arduous – specific dates/times. And, there’s nothing I want, at whatever reduced price, that badly. Anyways, […]

News detox

November 6, 2023.Reading time 6 minutes.

I like to stay current with current news. For me, reading, listening and watching the latest happenings inside and outside the country, is par for the course. I also write about topics that interest me. Monday to Friday, I listen to the ‘Morning Run’ on the BFM radio station. I like the business news coverage. Corporate […]

Letting go

October 23, 2023.Reading time 6 minutes.

I had tea with a school mate recently. I was looking forward to meeting up with her. Catch-up on our personal lives as I haven’t seen her since before March 2021. Discuss and debate the socio-economic and political situation of the country with a like-minded person. Do something fun and relaxing like have tea and […]