Bad chocolate

April 29, 2024.Reading time 6 minutes.

I’m not a chocolate snob or connoisseur. My chocolates don’t have to come from the finest hand-picked cocoa beans from somewhere along the equator. They don’t have to be single origin, bean-to-bar or artisanal. Hmm… I only just learnt these terms. I’m more of a chocolate monster. I chomp at all things chocolate. I’m happy […]

Connecting safely

January 8, 2024.Reading time 6 minutes.

I read. I listen. I follow instructions. I think I’m fairly cautious but am I safe? I access the internet. Just like the over 5.3 billion internet users. Or the 65% of the world’s population with internet access. The number is expected to reach 6.54 billion by 2025[1]. I own a smartphone. There are approximately 6.84 billion smartphones in the […]

Service and satisfaction

November 27, 2023.Reading time 7 minutes.

Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]

Revolving door

October 30, 2023.Reading time 6 minutes.

The onion man made me think of the revolving door of people, shops and trends my husband and I have encountered/experienced in the 15 years we’ve lived in our condominium in Kuala Lumpur. We have remainers. Owner-occupiers like us and many of our neighbours. We are mostly lift or lobby buddies. The usual meeting place […]

Prolongation

October 16, 2023.Reading time 6 minutes.

People are living longer nowadays. Thanks to a host of factors like advancements in modern medicine and cutting-edge treatments. Also, better health policies, improved hygiene, smarter lifestyle choices, and a constantly growing population. ‘In 2020, the number of people aged 60 years and older outnumbered children younger than 5 years… By 2050, the world’s population […]

Still waiting

September 18, 2023.Reading time 6 minutes.

Each time I have had to wait in the waiting room/area with my mum, my husband and on my own to see a medical specialist or general practitioner, the one pressing, perplexing thought/question is – there must be a better way or system to treat patients. People in need of medical attention – urgent or […]

Also overrated

August 21, 2023.Reading time 6 minutes.

I used to buy into overrated, and sometimes pointless, waste of money things. Younger and gullible, I believed/half-believed the hype and marketing. Still gullible but a little less so now. I accept that people place different importance on different things in life. No judgement. Me, I will no longer book with Airbnb and operators of […]

Overrated

August 14, 2023.Reading time 6 minutes.

These days, I’m busy the first Monday of each month. I need to clean two altars, mine and my mum’s, give her a hair wash and bath, cook an oatmeal lunch, and get my blog ready for publication. In addition to other domestic stuff. Once done, I feel like I’ve had a productive or full […]

Rekindled memories

July 24, 2023.Reading time 6 minutes.

It was a look back couple of weeks for me. The previous Tuesday afternoon, I met up with a school friend. From the class of SNC’78. Whilst my husband, mum-in-law sat. The Friday before, I caught up with three of my university mates. All of whom I had not seen since the Covid pandemic. The […]

Wonderings

July 17, 2023.Reading time 6 minutes.

I have a few wonderings that have been nagging me for a while. Who, what, which people and authorities are responsible and can implement change. I hope the answers are out there. My husband and I frequent Kuala Lumpur’s numerous sprawling and well-tended parks. They are particularly busy at the weekends. Picnic spots are occupied. […]