Disillusioned yet happy and hopeful
I am not the most observant person going. I remember my mum asking me if I had seen this or that person wearing this or that, usually jewellery or something fancy or new, and nine out of ten times, I wouldn’t have/didn’t. She was flabbergasted at my ‘ability’ to not notice people and/or what was […]
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I live in the city centre. I hear them all the time. Night and day. I thought I’ve heard it all. Not quite. Last week, the sounds and frequency of sirens went up many notches. They intruded my airspace as if they were on a timer. I did not clock them but they screamed regularly. […]
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My husband and I now have clean, running water. We even joked that the water from the kitchen tap is too fast. The water from the rain shower head is not as gushing as we expected. The pancake shower head, as we call it, was the contraption that we both had wanted for a long […]
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My husband and I officially moved back into our condo yesterday😊. We’ve been moving in since the first week of September, when the last of our ‘replacing-our-water-pipes-cum-renovation’ was finally completed. Briefly, for most of the 18 years since we moved into our condo, we’ve had to endure rust smelling, yellowish, trickling water from our […]
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I’m now wearing a wrist splint. The cast came off at my last visit to my orthopaedic doctor. Is that progress? I’m not sure. I was told my wrist fracture was healing but there was osteoporosis around my metacarpals, the bones that are in my palm and give it its shape[1]. Anyways, at just over […]
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I wrote about my shooting-through-the roof insurance premium in 2024. The saga sadly continues. In July, my insurance company sent out emails asking if I, its customer, wanted to save on insurance premiums. I said, yes. How? Deductibles, it said. The email, paraphrased, read as follows. ‘The higher the deductible the more you can save. […]
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I had sort of a news detox without realising it. For about two weeks when sister number 3 visited, I didn’t listen to BFM, a local business radio station, from Monday to Friday. I didn’t do searches on YouTube for my regular dose of politics cum economics podcasts. I also didn’t watch the late night […]
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Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]
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Deepavali came and went last Sunday. It was the most low key in recent years. Even my mum, who looks forward to and gets excited to this one festival in a whole series of Indian celebrations each year, was reticent. This despite the presence of sister number 3, the family’s in-house chef, who returned home […]
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I had tea with a school mate recently. I was looking forward to meeting up with her. Catch-up on our personal lives as I haven’t seen her since before March 2021. Discuss and debate the socio-economic and political situation of the country with a like-minded person. Do something fun and relaxing like have tea and […]
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