Comeuppance

February 5, 2024.Reading time 6 minutes.

When I was younger, I honestly believed that bad people who do bad things will get their comeuppance in due course. I used to repeat this mantra to my husband ever so often. He was either wiser or just plain cynical because he was sure that wasn’t always the case. Older and a tad wiser, […]

Feel-good movies

January 22, 2024.Reading time 6 minutes.

I watched one. Then another, and before I knew it, I was searching for holiday/Christmas movies on Netflix. The soppy and predictable with happy endings variety. No shooting, killing, or maiming. No big companies or individuals with money, power and position abusing and rough riding everyday, regular people. No pain or misery. None of the […]

Present and past

January 15, 2024.Reading time 6 minutes.

My brain, sometimes, stops in the present. Preoccupied with life, and daily routines. It forgets how she was/used to be. Right up to August 2021, my mum was the queen of her condo/castle. She had a daily schedule. Up every morning at 5.30am. Complained about being late even before she began the day. A constant clock […]

Connecting safely

January 8, 2024.Reading time 6 minutes.

I read. I listen. I follow instructions. I think I’m fairly cautious but am I safe? I access the internet. Just like the over 5.3 billion internet users. Or the 65% of the world’s population with internet access. The number is expected to reach 6.54 billion by 2025[1]. I own a smartphone. There are approximately 6.84 billion smartphones in the […]

A good, better or ok 2024

January 1, 2024.Reading time 6 minutes.

I hope 2024 will be a good or better year. Peace on earth, friendlier weather, people-centric governments, equitable social and economic growth, and all that. Ok is also alright. If the new year’s generic wishes for good health, happiness, successes, steady/true friendships/relationships and fun holidays are somewhat realised or enjoyed by one and all. Good […]

Heavy heart

December 25, 2023.Reading time 6 minutes.

An onslaught of upheavels and emotions. My heart felt like it was going to burst right out of my chest. I felt claustrophobic. I needed to get out of my home/condominium, and be out in the open. It was late, sometime after midnight. I was having difficulty sleeping. My mind was all over the place, and […]

Thinking,talking,remembering

December 18, 2023.Reading time 6 minutes.

I feel unsettled. More than a week has passed. I think of Gunda, brother number 1, almost all of the time. It’s no exaggeration when I say I wake up thinking about him. Go to bed thinking about him. Remembering that he is no longer with us. This is on top of talking about brother […]

Palliative care

December 4, 2023.Reading time 6 minutes.

Before my mum became very unwell, I knew very little about palliative care. What little I thought I knew or understood was wholly inaccurate. It was first proposed to me by my mum’s cardiologist in August, 2021. He suggested that I contact UMSC’s palliative care as he could not longer treat my mum’s heart failure, […]

Service and satisfaction

November 27, 2023.Reading time 7 minutes.

Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]

Returns

November 13, 2023.Reading time 6 minutes.

I’m an average online buyer. I only buy when I want a particular something that is reasonably priced or cheaper online. Promotions don’t entice me. Not because I’m averse to a good deal. I just find the process rather arduous – specific dates/times. And, there’s nothing I want, at whatever reduced price, that badly. Anyways, […]