Disillusioned yet happy and hopeful
I am sad and tearful when I think that my Gunda is no more. I know what has happened but my head and heart are having a hard time accepting, believing. Most of this year, brother number 1 was not in a good way. In and out of hospitals for his protracted prostate condition. And […]
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Before my mum became very unwell, I knew very little about palliative care. What little I thought I knew or understood was wholly inaccurate. It was first proposed to me by my mum’s cardiologist in August, 2021. He suggested that I contact UMSC’s palliative care as he could not longer treat my mum’s heart failure, […]
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Generally, customer service should be about answering customers’ questions on products and services. Providing advice and guidance. Finding solutions and/or resolving complaints to problems. In a quick, easy and empathetic manner via face-to-face interactions at brick-and-mortar stores and/or online through emails, WhatsApp, live chats, and telephones. My recent encounters with two companies made me question […]
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I’m an average online buyer. I only buy when I want a particular something that is reasonably priced or cheaper online. Promotions don’t entice me. Not because I’m averse to a good deal. I just find the process rather arduous – specific dates/times. And, there’s nothing I want, at whatever reduced price, that badly. Anyways, […]
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The onion man made me think of the revolving door of people, shops and trends my husband and I have encountered/experienced in the 15 years we’ve lived in our condominium in Kuala Lumpur. We have remainers. Owner-occupiers like us and many of our neighbours. We are mostly lift or lobby buddies. The usual meeting place […]
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I had tea with a school mate recently. I was looking forward to meeting up with her. Catch-up on our personal lives as I haven’t seen her since before March 2021. Discuss and debate the socio-economic and political situation of the country with a like-minded person. Do something fun and relaxing like have tea and […]
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Niece number 3 snapped several photos with her pink, an ala-Barbie polaroid camera, at my mum’s recent 90th birthday party. She took one of my mum and me. An instant, hardcopy photograph that captured a special moment on a special day. A fitting keepsake. And, a party favour of sorts. See, touch, immediately own. I […]
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I spent some time with bother number 1 at his condominium a few weeks ago. He’s been suffering from rib-shattering coughs for quite a while. Diagnosed with 4th stage lung cancer last November, he was on a chemotherapy and/or immunotherapy trial program until recently with Beacon Hospital. According to his doctor, brother number 1 was showing […]
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My mum turns 90 on Wednesday. She is the only 90-year old I know, up close and personal. None of my immediate family members got this far. My dad and my maternal grandmother left at 62. My paternal grandfather exited at 72 while my father-in-law passed on at 82, a distant contender. Kudos to my […]
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Each time I have had to wait in the waiting room/area with my mum, my husband and on my own to see a medical specialist or general practitioner, the one pressing, perplexing thought/question is – there must be a better way or system to treat patients. People in need of medical attention – urgent or […]
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